Effective Date: 19/02/2018
Thank you for choosing our Resume Writing Service. We are committed to providing you with high-quality services designed to enhance your career prospects. This Refund Policy outlines the terms and conditions regarding cancellations and refunds for our services.
Cancellation Policy
- Request Process: Clients can initiate a cancellation request by contacting our customer service team at cvtubofficial@gmail.com The email should include your order number and a brief explanation of your request.
- Timeframe: Cancellations can only be accepted within 24 hours of placing your order. After this period, cancellations cannot be processed as work may have already commenced.
Refund Eligibility
- Pre-Delivery Refunds: If you cancel your order within 24 hours and before any work has started, you are eligible for a full refund.
- Post-Delivery Refunds: Refunds are not available for services once the initial draft or final product has been delivered, due to the custom nature of our services.
- Revision Requests: If you are not satisfied with the initial draft, you may request revisions within 7 days of receiving your document. We will make reasonable modifications at no extra cost.
Requesting a Refund
- Conditions for Refund: Clients can request a refund if:
- The delivered service does not meet the specifications agreed upon at the time of purchase.
- The request for a refund is made within 3-days of receiving the final document.
- Request Process: To request a refund, please:
- Send an email to our customer service at [insert email address here] with your order number, detailing your reasons for the refund request.
- Response Time: Our customer service team will respond within 2 business days and will process the refund within 5-7 business days if the request is approved.
Non-Refundable Situations
- Refunds will not be granted under the following conditions:
- If the client has not provided accurate or complete information leading to the final product’s dissatisfaction.
- After the initial revision has been approved and returned by the client.
- For services cancelled after work has commenced or the final document has been provided.
Contact Information
For any queries related to our refund policy, please feel free to reach out to us at [insert customer service email or phone number here].We appreciate your understanding and look forward to assisting you in your career journey!